Customer Reviews

Based on 6655 reviews
83%
(5553)
9%
(583)
4%
(234)
3%
(176)
2%
(109)
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Betsy Boo's Boutique
Kristina York
Cute Boutique

However, when you sell/offer curvy or plus size clothing, you might want to consider having someone who is curvy/plus sized to model them.
Otherwise, I like this store.

Perfect dress

I love it so much cause is the same that the picture.I order a medium size and I love it perfect for winter . And great customer service and shipping was good 😊

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Betsy Boo's Boutique
Jane Jerrolds
Great experience

Great customer service and very fast shipping😍

Amazing

I stumbled onto this site and after I clicked on the link just thought there were so many cute things but hadn’t purchased anything. I’m very cautious with online ordering at first. They had a sale so I picked up some it’s and can I say “wow”, super impressed with the clothing. Absolutely loved what I got. Sizes were pretty TTS. Recommend 10/10

Communication

I am so impressed with this company! I am a first time customer and have ordered two items this month. My first order was SUPER fast and my second order was taking a bit longer. I decided to email the company to ask, quick response back let me know my order was on a ship late and I wouldn't have it in time for my up coming trip. I missed that when I ordered and was so bummed!! I did sign up for tracking texts and received one saying, it would be here two days after I left for my trip. Then I got another one that it would be here the day I was leaving. Happy Dance!! My item arrived in time ... I LOVE my sweatshirt. So comfy, soft and great material. I will definitely be a long time customer and tell everyone about this great company... Thank you

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Betsy Boo's Boutique
Tisha Larsen
Best Customer service

I have never experienced such amazing customer service. By far the best service!!! Thank you for thinking about your customers!!!

So soft and comfy

Love my Good Girl sweatshirt. Very soft and comfy. The fit is boxy, so there's lots of room. I ordered up one size and should have ordered regular size.

Cute jeans, love the braided trim

These jeans have a nice braided trim along the side leg. I really like jeans like this that are a bit different and still comfy and stylish. Bring more embellished denim our way!

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Betsy Boo's Boutique
Linda Kaiser
Great Boutique

I have purchased several blouses and have like all of them. Had to return one blouse for a smaller size had no problem with the return. The clothes are quality and are very pretty.

Really cute braid trim

Cute jeans, nice braid side trim, decent amount of stretch too. Fit is true to size.

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Betsy Boo's Boutique
Lisa Leubner
Great quality and great customer service!

I had been eyeing 4 sweaters for a couple of months. Waited for a sale and bought them. I couldn't wait to open my box. They came in and 3 were too large. Customer service is replacing them with the next smaller size and even emailed me a shipping label! I can't wait for my new box to come in!

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Betsy Boo's Boutique
Tiffany Kirchner
Spot On

Love my order!! The cardigan is just as soft as it looked and blouses fit perfectly! Very true to size for me and definitely not afraid to order again! Thanks for having great quality merchandise.

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Betsy Boo's Boutique
Denise Benish
Shacket

Very quick service. The shacket is great and seems to be a good quality product. I will be wearing it alot!
Love the different sales they have also.

Super cute!

I’ve ordered twice now and both times I’ve been so happy with what I’ve ordered! We have a choice to shop big store or small business and I will always pick this cute little store hands down every time!

Best Boutique Ever!

Im so excited that I discovered Betsy Boo's Boutique! I'm impressed with quality of clothing and service. I especially love the BB Sets... the perfectly designed outfits & accessories make shopping in style a breeze!

Poor Customer Service

I have purchased many item in the past from Betsy Boo and have been generally happy with them. I recently bought several items form the $19.00 sale and paid for shipping. I ordered according to the size recommendations that they had listed on each item. Most items fit, but 3 of them would not even go on--and I sized up on them (plus a couple of others)! When I asked to swap them (crazy me, I want my clothes to actually fit) I got a blanket no, we don't return sales items - If I had been able to try them on or if I changed my mind, I could understand - but no, didn't matter to them. I guess my local charity will get $60.00 in brand new clothing. I will not even give Betsy Boo a look any more - there are plenty of online boutiques that would actually appreciate my money and be willing to work with me when items don't fit and they were bought using their size recommendations!!!
I wanted to either exchange them or store credit - I never asked for a refund!!
Got me this time - they won't have the opportunity to do it again!! I work to hard for my money!!

Gosh, we are so sorry that you missed that the $19 SALE is all sale final. (the items are so deeply discounted that they are final clearance for this special sale) We actually post that right on top of the collection page so that no one misses that. If you have any other suggestions on how we can let people know that that this annual sale is all sales final, please let us know. We don't like unhappy customers.

I LOVE this boutique, gf or the clothes AND customer service.

I have loved everything I have purchased from this boutique. That’s not what my review is about, though. While ordering my last order, I accidentally chose the wrong size. Jayden not only emailed (it went to my junk folder) and called me, but sent me a private message on Facebook to make sure I had chosen the correct size! This attention to detail (I only order my size and the was not it lol) and above and beyond customer service will keep me coming back forever. Thank you for being amazing!

Comfy

I love your clothes. There is always something I want to buy. I ordered these scalloped woven shorts awhile back for my sister's all white beach wedding. They are lightweight and very comfy. I ordered a large (10/12l and they are definitely true to size

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Betsy Boo's Boutique
Tricia Fletcher
In love!

Love everything I’ve ordered from this boutique! Delivery is fast! Only suggestion I would make is for peeps shopping online it would be helpful to know the height and size the model is wearing to help determine the size a person should order. Otherwise love their clothes, quality and service!!

Top

This is shirt can be dressed up or just with jeans ...so comfy

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Betsy Boo's Boutique
teresa Bigham
NEED MORE CURVY

I so so so so love everything i have gotten for Betsy Boo, but i havent stopped here in a while because all the really cute tops and cardigans do not come in curvy! Please add those items to the curvy side and i will be back to shop!

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Betsy Boo's Boutique
Rae Rochester
Grandma Rae

Beautiful comfy sweater. Love wearing it!

Trendy and Comfy

Love everything I’ve purchased, easy exchanges as well! Some of my most comfy and cute shirts came from here at affordable prices. Love the earrings too, shop the sets, you won’t be disappointed!

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Betsy Boo's Boutique
Tani Steedley
Always Great Quality

I’ve ordered several items from Betsy’s. Love them all, quick shipping and good quality items. Best of all, I love the BB SETS….makes it easy to shop😁

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Betsy Boo's Boutique
Kelly Williams
Timely response

I emailed the company customer service department three days ago to ask about exchanging an item that was too small, and have as of yet to receive any response 🙄🙁

Hi Kelly,
We're sorry your purchase didn't fit. Our Customer Service department responds to emails M-F 8-5, it appears your email came on Friday at 10 pm. She will gladly respond to your return request on Monday when she is back in the office. Thank you for shopping with BBB and hope you can find something else that works for you :)