Customer Reviews

Based on 5845 reviews
83%
(4847)
9%
(528)
4%
(206)
3%
(161)
2%
(103)
Best Boutique Ever!

Im so excited that I discovered Betsy Boo's Boutique! I'm impressed with quality of clothing and service. I especially love the BB Sets... the perfectly designed outfits & accessories make shopping in style a breeze!

Poor Customer Service

I have purchased many item in the past from Betsy Boo and have been generally happy with them. I recently bought several items form the $19.00 sale and paid for shipping. I ordered according to the size recommendations that they had listed on each item. Most items fit, but 3 of them would not even go on--and I sized up on them (plus a couple of others)! When I asked to swap them (crazy me, I want my clothes to actually fit) I got a blanket no, we don't return sales items - If I had been able to try them on or if I changed my mind, I could understand - but no, didn't matter to them. I guess my local charity will get $60.00 in brand new clothing. I will not even give Betsy Boo a look any more - there are plenty of online boutiques that would actually appreciate my money and be willing to work with me when items don't fit and they were bought using their size recommendations!!!
I wanted to either exchange them or store credit - I never asked for a refund!!
Got me this time - they won't have the opportunity to do it again!! I work to hard for my money!!

Gosh, we are so sorry that you missed that the $19 SALE is all sale final. (the items are so deeply discounted that they are final clearance for this special sale) We actually post that right on top of the collection page so that no one misses that. If you have any other suggestions on how we can let people know that that this annual sale is all sales final, please let us know. We don't like unhappy customers.

I LOVE this boutique, gf or the clothes AND customer service.

I have loved everything I have purchased from this boutique. That’s not what my review is about, though. While ordering my last order, I accidentally chose the wrong size. Jayden not only emailed (it went to my junk folder) and called me, but sent me a private message on Facebook to make sure I had chosen the correct size! This attention to detail (I only order my size and the was not it lol) and above and beyond customer service will keep me coming back forever. Thank you for being amazing!

Comfy

I love your clothes. There is always something I want to buy. I ordered these scalloped woven shorts awhile back for my sister's all white beach wedding. They are lightweight and very comfy. I ordered a large (10/12l and they are definitely true to size

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Betsy Boo's Boutique
Tricia Fletcher
In love!

Love everything I’ve ordered from this boutique! Delivery is fast! Only suggestion I would make is for peeps shopping online it would be helpful to know the height and size the model is wearing to help determine the size a person should order. Otherwise love their clothes, quality and service!!

Top

This is shirt can be dressed up or just with jeans ...so comfy

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Betsy Boo's Boutique
teresa Bigham
NEED MORE CURVY

I so so so so love everything i have gotten for Betsy Boo, but i havent stopped here in a while because all the really cute tops and cardigans do not come in curvy! Please add those items to the curvy side and i will be back to shop!

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Betsy Boo's Boutique
Rae Rochester
Grandma Rae

Beautiful comfy sweater. Love wearing it!

Trendy and Comfy

Love everything I’ve purchased, easy exchanges as well! Some of my most comfy and cute shirts came from here at affordable prices. Love the earrings too, shop the sets, you won’t be disappointed!

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Betsy Boo's Boutique
Tani Steedley
Always Great Quality

I’ve ordered several items from Betsy’s. Love them all, quick shipping and good quality items. Best of all, I love the BB SETS….makes it easy to shop😁

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Betsy Boo's Boutique
Kelly Williams
Timely response

I emailed the company customer service department three days ago to ask about exchanging an item that was too small, and have as of yet to receive any response 🙄🙁

Hi Kelly,
We're sorry your purchase didn't fit. Our Customer Service department responds to emails M-F 8-5, it appears your email came on Friday at 10 pm. She will gladly respond to your return request on Monday when she is back in the office. Thank you for shopping with BBB and hope you can find something else that works for you :)

K
Betsy Boo's Boutique
Kelly Williams
Inaccurate sizing

I absolutely love all the items I have received from here, but fit description is not always accurate. The sizing for different labels are not universally the same. I would GREATLY appreciate more informative sizing descriptions! As well as model sizes!

Hi Kelly, we do provide fit and sizing information for each item in the product description. But if you're ever wanting to know some thing more specific, please feel free to reach out to customerservice@betsyboos.com or start a chat on the website. Thanks!

I want everything!

I just placed my 3rd order! I absolutely love everything I have ordered and the quality is fantastic.
I had a small issue with the first delivery at my complex and customer service was so helpful and responsive. I am so happy I found this boutique and cannot wait to place more orders.

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Betsy Boo's Boutique
Stephanie Caswell
Return policy

Just received my first order and it didn’t fit as expected. Now i find out if i go through all the trouble to return i only get store credit. Very disappointed

Hi Stephanie,
We're sorry to hear something from your order wasn't as expected. Correct, our return policy is to receive store credit in the hopes you will find something else on our site that works for you instead. We do offer free shipping both ways. Please let us know if you have any further questions.

Great online store!

Ive bought several items. Everything was made well and fit well! I def recommend!

LOVE THIS SHOP

I just love every single thing that I’ve gotten from the shop❣️The sizing is on good, quality is great and fast shipping.

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Betsy Boo's Boutique
teresa Bigham
Love the Boutique wishing for more

I LOVE LOVE LOVE this boutique but i do wish the size 2x had more options

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Betsy Boo's Boutique
Heather Stanford
Refund policy is disappointing

This was my first time ordering from Betsy Boo and i am very disappointed. Return an item and you only get store credit?? What if I never want to buy from you again? Thats alot of my hard earned money down the drain. Guess you don't care you get to keep it.

Hi Heather,
We're sorry to hear something from your order wasn't as expected. Correct, our return policy is to receive store credit in the hopes you will find something else on our site that works for you instead. We do offer free shipping both ways. Please let us know if you have any further questions.

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Betsy Boo's Boutique
Bonnie Quinto
Bad product

I purchase for the first time excited to get the items. But as you can see they don’t even match the picture, the coloring is totally off. She doesn’t stand by her product I can get us store credit. I want a refund it’s not that I didn’t like the items they just wasn’t what I purchased and they blamed it on the photography the paper or something like that, it’s not fair to the consumer it’s such a big difference in the pictures

Bonnie,
We are sorry that you were disappointed in your order. This BBB Set was a best seller and got great reviews. Sometimes the monitor that you are looking at can make the coloring look off. We are happy to send a return label to you, but you are correct, our policy is for store credit. Let us know.

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Betsy Boo's Boutique
Jennie McCrillis
Beautiful scarf and Earings

I bought this scarf and earrings with high expectations and I was not disappointed. The scarf is soft and warm and the color of the earrings is gorgeous!!!

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Betsy Boo's Boutique
Sarah Lincoln
W❤️W

This outfit is completely out of my box style wise but I loved it on the model & I love it on me!! I normally wear a medium- this set is small- & fits perfectly! I’ve worn with and without the scarf & gotten lots of complements!!

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Betsy Boo's Boutique
Melissa Kaczmarek
Handbag

Love!!! Holds everything I have and I have A lot!!

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Betsy Boo's Boutique
Sarah Lincoln
💯 must have

I am absolutely in love with this set! This was my first purchase from Betsy boo’s but I quickly went back and ordered several more items that I cannot wait to get! I would strongly suggest sizing down- I’m a size 8 and usually choose medium but I will buy small moving forward… that being said, a quick side tie fixed this top! Great quality, fast ship, fair pricing & I love the sets- this is how I like to shop❣️

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Betsy Boo's Boutique
Melissa Fair
The clothes are QUALITY

There are not adjectives to describe the incredible quality of clothes on this hidden gem of a clothing store and with Afterpay as an option I may NEVER step foot in the traditional retail store for women again.

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Betsy Boo's Boutique
Jennifer Sheldon

Everything I have ordered from here has been absolutely beautiful. I feel it might run slightly larger than normal size however everything has held up great when I washed it… The material is well-made. I recently purchased a whole bunch of things when they had their sale of $19.99. I love every piece