I have purchased several blouses and have like all of them. Had to return one blouse for a smaller size had no problem with the return. The clothes are quality and are very pretty.
Cute jeans, nice braid side trim, decent amount of stretch too. Fit is true to size.
I had been eyeing 4 sweaters for a couple of months. Waited for a sale and bought them. I couldn't wait to open my box. They came in and 3 were too large. Customer service is replacing them with the next smaller size and even emailed me a shipping label! I can't wait for my new box to come in!
Love my order!! The cardigan is just as soft as it looked and blouses fit perfectly! Very true to size for me and definitely not afraid to order again! Thanks for having great quality merchandise.
Very quick service. The shacket is great and seems to be a good quality product. I will be wearing it alot!
Love the different sales they have also.
I’ve ordered twice now and both times I’ve been so happy with what I’ve ordered! We have a choice to shop big store or small business and I will always pick this cute little store hands down every time!
Im so excited that I discovered Betsy Boo's Boutique! I'm impressed with quality of clothing and service. I especially love the BB Sets... the perfectly designed outfits & accessories make shopping in style a breeze!
I have purchased many item in the past from Betsy Boo and have been generally happy with them. I recently bought several items form the $19.00 sale and paid for shipping. I ordered according to the size recommendations that they had listed on each item. Most items fit, but 3 of them would not even go on--and I sized up on them (plus a couple of others)! When I asked to swap them (crazy me, I want my clothes to actually fit) I got a blanket no, we don't return sales items - If I had been able to try them on or if I changed my mind, I could understand - but no, didn't matter to them. I guess my local charity will get $60.00 in brand new clothing. I will not even give Betsy Boo a look any more - there are plenty of online boutiques that would actually appreciate my money and be willing to work with me when items don't fit and they were bought using their size recommendations!!!
I wanted to either exchange them or store credit - I never asked for a refund!!
Got me this time - they won't have the opportunity to do it again!! I work to hard for my money!!
Gosh, we are so sorry that you missed that the $19 SALE is all sale final. (the items are so deeply discounted that they are final clearance for this special sale) We actually post that right on top of the collection page so that no one misses that. If you have any other suggestions on how we can let people know that that this annual sale is all sales final, please let us know. We don't like unhappy customers.
I have loved everything I have purchased from this boutique. That’s not what my review is about, though. While ordering my last order, I accidentally chose the wrong size. Jayden not only emailed (it went to my junk folder) and called me, but sent me a private message on Facebook to make sure I had chosen the correct size! This attention to detail (I only order my size and the was not it lol) and above and beyond customer service will keep me coming back forever. Thank you for being amazing!
I love your clothes. There is always something I want to buy. I ordered these scalloped woven shorts awhile back for my sister's all white beach wedding. They are lightweight and very comfy. I ordered a large (10/12l and they are definitely true to size
Love everything I’ve ordered from this boutique! Delivery is fast! Only suggestion I would make is for peeps shopping online it would be helpful to know the height and size the model is wearing to help determine the size a person should order. Otherwise love their clothes, quality and service!!
I so so so so love everything i have gotten for Betsy Boo, but i havent stopped here in a while because all the really cute tops and cardigans do not come in curvy! Please add those items to the curvy side and i will be back to shop!
Beautiful comfy sweater. Love wearing it!
Love everything I’ve purchased, easy exchanges as well! Some of my most comfy and cute shirts came from here at affordable prices. Love the earrings too, shop the sets, you won’t be disappointed!
I’ve ordered several items from Betsy’s. Love them all, quick shipping and good quality items. Best of all, I love the BB SETS….makes it easy to shop😁
I emailed the company customer service department three days ago to ask about exchanging an item that was too small, and have as of yet to receive any response 🙄🙁
We're sorry your purchase didn't fit. Our Customer Service department responds to emails M-F 8-5, it appears your email came on Friday at 10 pm. She will gladly respond to your return request on Monday when she is back in the office. Thank you for shopping with BBB and hope you can find something else that works for you :)
I absolutely love all the items I have received from here, but fit description is not always accurate. The sizing for different labels are not universally the same. I would GREATLY appreciate more informative sizing descriptions! As well as model sizes!
Hi Kelly, we do provide fit and sizing information for each item in the product description. But if you're ever wanting to know some thing more specific, please feel free to reach out to firstname.lastname@example.org or start a chat on the website. Thanks!
I just placed my 3rd order! I absolutely love everything I have ordered and the quality is fantastic.
I had a small issue with the first delivery at my complex and customer service was so helpful and responsive. I am so happy I found this boutique and cannot wait to place more orders.
Ive bought several items. Everything was made well and fit well! I def recommend!
I just love every single thing that I’ve gotten from the shop❣️The sizing is on good, quality is great and fast shipping.
I LOVE LOVE LOVE this boutique but i do wish the size 2x had more options
This was my first time ordering from Betsy Boo and i am very disappointed. Return an item and you only get store credit?? What if I never want to buy from you again? Thats alot of my hard earned money down the drain. Guess you don't care you get to keep it.
We're sorry to hear something from your order wasn't as expected. Correct, our return policy is to receive store credit in the hopes you will find something else on our site that works for you instead. We do offer free shipping both ways. Please let us know if you have any further questions.
I purchase for the first time excited to get the items. But as you can see they don’t even match the picture, the coloring is totally off. She doesn’t stand by her product I can get us store credit. I want a refund it’s not that I didn’t like the items they just wasn’t what I purchased and they blamed it on the photography the paper or something like that, it’s not fair to the consumer it’s such a big difference in the pictures
We are sorry that you were disappointed in your order. This BBB Set was a best seller and got great reviews. Sometimes the monitor that you are looking at can make the coloring look off. We are happy to send a return label to you, but you are correct, our policy is for store credit. Let us know.
I bought this scarf and earrings with high expectations and I was not disappointed. The scarf is soft and warm and the color of the earrings is gorgeous!!!