BBB Set Club FAQ
What is BBB Set Club?
BBB Set Club is an online styling service that delivers you a complete outfit every month. You fill out your subscription details and we’ll send you the “Set of the Month”! Each box contains an average of five items that we put together for you at a discount…25% OFF to be exact. Keep the entire box or simply return the items you don’t want to keep for store credit or a refund. Shipping is always free.
What Can I Expect in my BBB Set Club Box?
A BBB Set Club Box is like a typical BBB Set, but BETTER! It includes the entire outfit at a 25% off discount. Items included will be the hottest trends of the season and may include shoes, pants/jeans, jewelry, tops, handbags, etc.
BBB Trendy Box: You will likely see some florals, plaids, animal prints, stripes, distressed denim, jewelry, handbags, etc. We want you to step out of your fashion box and into ours! Available in sizes Small-XXXL.
How Does It Work?
- Decide which of the three frequency options you would like: Monthly, Bi-Monthly, or Seasonal.
- Choose your sizes for Tops, Jeans, Dresses, and Shoes
- Choose what type of heel you prefer for shoes
- Select what jewelry tone you prefer
- You will be charged for the BBB Set upon checkout.
- You will receive a shipping confirmation once your Subscription ships via email with a tracking number. Typically, your box will ship within 2-4 business days of your BBB Set Club Subscription charge.
- You will receive your Club BBB Set to your doorstep. Try everything on. We really encourage you to try all the items on, you will often be surprised what it looks like on verses out of the box.
- Purchase what you would like and return what you do not want. You have ten (10) days to return any unwanted items. If you decide to keep everything in your box, that’s great! If not, you will get store credit or a refund on the items you return.
- Update your profile at any time by sending an email to BBBSetClub@betsyboos.com.
What types of items are in a BBB Set Club Box?
We carry a large variety of items for the BBB Set Box - from jewelry to jeans, to blouses & shoes. They are all new BBB items. Meaning that the pieces that you receive in your BBB Set Club Box you will not see on our www.BetsyBoosBoutique.com website for sale.
What sizes do you offer?
We currently offer BBB Set Club Box to women 0-20 (Small-XXXL).
What is the difference between a BBB Set and the BBB Set Club?
Great question. We started BBB with the concept of styling our customers with optional complete outfits and you will still find our BBB Sets available online. With BBB Sets you are picking out the specific outfit that you want to purchase. Our loyal customers love this concept; however, we have had hundreds of requests to expand to offer a complete BBB Set that includes all the items we show in a BBB Set, like pants, shorts, shoes, handbags, etc. You can also mix up your sizes! Need a large jacket and a medium shirt - just note in the comments. In the BBB Set Club, you will find 4-6 never seen items that are exclusive to BBB Set Club members and not available for purchase on our site. And…you get all the pieces! It’s an outfit in a box that you can take out and ROCK! Shipping is always FREE, and you can return for store credit or a refund. NOTE: If you return an item from your BBB Set Club Box, you will be credited for that item only.
Can I request specific pieces?
Currently, we can’t modify the pieces that we send to you. If you find something that you like at www.BetsyBoosBoutique.com, purchase it through our site. You will not find items on the website that you will find in your BBB Set Club Box. If you want to change your subscription details from month to month, you just need to send us a note at BBBSetClub@betsyboos.com
When is my credit card charged?
We charge your credit card when you sign up for the subscription service and then at the interval you choose upon checkout. (Monthly, Bi-Monthly, Seasonal) Your BBB Set Club Box will ship within 2-4 days.
How do returns work?
Something does not meet your needs...no problem. Shipping is always free! We do ask that all returns come back in the same condition that you received them. Returned items must remain unworn, unwashed, and with original tags still attached. Items that appear to be worn, have stains, pet hair, or smell of smoke, etc. will be rejected and may be returned at the customer’s expense. Betsy Boo’s Boutique offers free return shipping if the item is postmarked within 10 days of the date the order was shipped from our warehouse. Betsy Boo's Boutique merchandise may be returned for store credit (via emailed gift card code) or a refund within 30 calendar days of the date your order shipped from our warehouse. Contact BBBSetClub@BetsyBoos.com to receive a return label. After the 10th day, you may use the shipping label at a cost of $8.00, which will be deducted from your store credit or refund. Or you may use your own shipping method at your own cost. International returns are responsible for return shipping.
Returns can be mailed to:
826 Eagleview Drive
Fairfax, Iowa 52228
Please include the packing slip and return form with the return. If you don’t indicate that you want a refund, we will issue a store credit, so make sure you leave us a note on the return form if you want a refund. Once the return is received, we will let you know via email that we have received it and issue you store credit or a refund. Please allow 7-10 days to process your return once received.
Can I exchange an item for a different size?
Yes. You can do an exact item exchange for a different size if the item is available. You can contact us at BBBSetClub@BetsyBoos.com for more information.
Do you offer Gift Cards?
Yes. You can purchase a BBB Gift Card here, that can be used on BBB Set Club Subscription Boxes. If you have any additional questions, please email us at BBBSetClub@BetsyBoos.com.
Will I Get Pink Points for signing up for a BBB Set Club Subscription?
Yes. Members can earn points on the purchase of the BBB Set Club Subscription. To receive points for your online purchases, you must be signed into your account. You may check at any time to see if you are signed into the site by looking in the upper right corner of the site. You will not earn points for shipping fees or gift card purchases.
Can I use Pink Points or Discounts for BBB Set Club Purchases?
Since you are already getting the BBB Set Club Subscription Box at a discount, you can only apply 500 Pink Points or $5 in BBB Bucks to the Subscription purchases. You also get Pink Points each time your BBB Set Club Subscription renews that can be used on regular purchases at www.BetsyBoosBoutique.com.
How do I cancel my subscription?
While we would hate to see you go, you can cancel your BBB Set Club subscription by going to your BBB account login. go to your subscriptions tab and hit cancel. If you need help navigating your portal, please let us know!
How do I sign up?
You can sign up for a BBB Set Club Subscription by clicking here.